Frequently asked questions

What should I expect from a study — and what shouldn't I?

Expect a strong, well-organized starting point: the research you'd normally gather across many tools, assembled and cross-referenced for your passage in minutes. Expect it to accelerate and enrich your preparation, surface angles you might have missed, and hand you preach-ready structure and illustrations. Don't expect it to replace your own study, prayer, and discernment — it is a research aid, not a substitute for the teacher. Study content is generated by AI (Claude, by Anthropic); before you publish or cite anything, verify quotations, dates, and especially citations against primary sources. The Sources page is built for exactly this: it cross-checks recommended works against real library catalogs so you can cite with confidence.

Is it really free to start?

Yes — more than free to start. The Overview of any passage is free with no account required, the entire Quick Study tier is free with a signed-in account (no card required), and each account's first Deep Dive is free. You can also explore full sample studies to see exactly what a finished study looks like before paying anything.

Can I tell the study what I'm looking for?

Yes — every unlocked study, at every tier, includes a personalized section called ✦ Your Focus. Open the tab and describe in your own words what you're studying toward — “I'm preparing a message for a funeral,” “my teenager is doubting that God hears her,” “how does this passage speak to anxiety about money?” — and PassageLab writes that section just for you: what this passage offers your specific need, the most on-point verse, a short walkthrough applied to your situation, practical next steps, related passages, and a prayer. It's honest, too — if the passage only partially speaks to your need, it says so and points you to Scripture that speaks to it more directly. Each study includes up to 10 personalized generations, so you can refine and rewrite as you study at no extra cost.

How does billing work?

There's no subscription. You add a card once, and you're charged at the moment you unlock a study — the Quick Study is free with an account, then $10 for a Deep Dive, $15 for an Academic Study, $20 for Academic Enhanced. Expanding a study to a higher tier only ever costs the difference. You can set a monthly spending limit in your account, and every charge shows a receipt code you can quote to us any time.

What are the study tiers, and what does each cost?

Every passage starts with a free Overview. From there the tiers nest — each adds to the one below, and you only ever pay the difference:

• Quick Study — Free. Your role's foundational tabs, free with an account — no card required.
• Deep Dive — $10. Everything in Quick, plus the deeper scholarly tabs. Your first Deep Dive is free.
• Academic Study — $15. Everything above, plus a doctoral-grade research apparatus — clause-by-clause exegesis, a textual apparatus, reception history, an annotated bibliography, and more.
• Academic Enhanced — $20. The same complete Academic study, run on our most advanced engine — longer, with fuller cited sources.

Is there a subscription or a membership fee?

No — PassageLab is not a subscription service, and we have no plans to make it one at this time. There are no monthly or annual fees, no membership, and nothing auto-renews. You add a payment card once, and you're only ever charged when you choose to unlock a study. If you never unlock another study, you're never charged again — it's simply pay-as-you-go, and it stays that way unless we ever note otherwise right here.

Can I save my studies?

Yes — every study you generate is saved to your account automatically and syncs across your devices. Nothing is removed unless you delete it, and a study keeps its progress even if you navigate away while it's generating.

What if a study isn't right, or I want a refund?

We honor refunds — a study that failed or fell short shouldn't cost you anything. Every paid study in your account has a “Request refund” link that opens a pre-filled email; include the passage, your receipt code, and a screenshot, and we'll make it right. You can also reach us any time at info@passagelab.app.

Which Bible translations do you use?

The Scripture tab — free for everyone, no account needed — is brought to you through the YouVersion® Platform: choose from the licensed translations our partnership makes available (each displayed with its publisher's copyright notice), or the built-in public-domain translations (KJV, WEB, ASV, YLT). The YouVersion Bible App is available free at bible.com. AI-generated study content draws exclusively on the public-domain translations — licensed Bible text is display-only and never processed by AI. Original-language study draws on the Greek and Hebrew directly.

Is my payment information safe?

Yes. Payments are handled by Stripe, an industry-standard processor. Your full card number is never stored on our servers or visible to us.

How accurate is the content?

PassageLab is built to be trustworthy and honest about its limits. Model choice is matched to the task, bibliographies are verified against real catalogs before they're shown, and the app tells you plainly when something is an AI suggestion to confirm. Treat every study as a well-researched draft to weigh with your own judgment — not as a final authority.

Pastor

Sermon preparation and preaching.

Theologian

Systematic and biblical theology.

Teacher

Bible study and adult education.

Small Group Leader

Discussion and community.

Youth Leader

Youth ministry.

Children's Ministry

Teaching children faithfully.

Student

Seminary and academic work.